Premier Inn Harlow East (Church Langley) hotel

“I recently had the pleasure of staying at Premier Inn Harlow over Christmas, and I must say, it was an exceptional experience from start to finish. The hotel itself is well-maintained, offering comfortable rooms with all the amenities one could need during the festive season. What truly set this stay apart was the outstanding customer service provided by the staff. Dawood went above and beyond to ensure I felt welcomed and comfortable throughout my stay. His friendly demeanor and willingness to assist with any requests made my experience even more enjoyable. Similarly, Suzanne was a standout, always greeting me with a smile and providing helpful recommendations. Her attention to detail and genuine care for guests created a warm and inviting atmosphere. The combination of a cozy environment, attentive service from Dawood and Suzanne, and the festive spirit made my Christmas stay memorable. I wholeheartedly recommend Premier Inn Harlow to anyone looking for a delightful getaway. Thank you for making my holiday so special!”

“My friend and i have been staying at this hotel every year for one night for the last 4 years. This was by far our best stay. We were welcomed by Suzanne and Lisa. All smiles, all proffessionalism. The Hotel was utterly spotless. Our room was spotless. Even my bed was made up this time,which it hasn't been for our last 2 visits. It just shows how 1 or 2 people can make a difference to an experience. Thank you”

“Five stars for a wonderfully smooth stay. I checked in late after a long drive, and everything was calm, clean and comfortable. The bed was blissful, the shower refreshing, and breakfast set me up perfectly for meetings. Friendly staff made it feel easy and welcoming.”

“This is the best Premier Inn I have ever stayed in......and I have stayed in many! Rooms are modern and exceptionally clean. Security is good, important for me as a lone female traveller, and a friendly pub next door serving good food at reasonable prices.”

“This is our 2nd stay in this hotel. We had a bigger room the 2nd time, probably a family room with extra fold-out bed. Great to have that extra space! Both times the rooms and bathrooms were spotless. Extra pillows provided in the cupboard. Aircon in the room so you can set your own temperature. Bit most of all, extremely helpful and friendly staff. I was on crutches this time - very humbling - and needed help getting our suitcases to the car while my husband was working. Ivona (the gorgeous housekeeping lady from Serbia) offered to help and even set her phone alarm so she would remember. She carried the suitcases, opened all the doors for me, and loaded them into my car. She deserves a raise or at least a big thank you from management! Thank you, Ivona, for making a real difference for me today. Thank you Premier Inn, for employing her and for the lovely stay.”